Abbott AlphaTrak User Manual

Also see for AlphaTrak: Quick user guide

Abbott AlphaTrak User Manual Manual pdf 17 page image

30ENGLISH31ENGLISHTroubleshootingMeter does not power on after inserting a test strip.Probable Cause What to DoThe battery is dead Replace the battery and reset the dateand time, if necessaryThe battery is installed incorrectly orthere is no battery in the meterCheck that the battery is installedcorrectly with the positive (+) signfacing outward from the meterDefective meter or test strips Call Customer Care in the USAand Canada at (888) 299-7416 ForTechnical Enquires in the UK call+ 44 (0) 1628 644354Blood or foreign objects put into teststrip portCall Customer Care in the USAand Canada at (888) 299-7416 ForTechnical Enquires in the UK call+ 44 (0) 1628 644354Test does not start after applying the blood sample.Probable Cause What to DoBlood sample too small Add blood to the same sample areaof the test strip for up to 60 secondsfrom the time of the first applicationIf necessary, repeat the test usinga new test strip and a larger bloodsampleDefective test strip Repeat the test with a new test stripSample applied after automatic shutoff(two minutes)Repeat the test using a new test stripWait until the Blood Drop and TestStrip symbols appear on the displayscreen before applying the bloodsampleDefective meter or test strips Call Customer Care in the USAand Canada at (888) 299-7416 ForTechnical Enquires in the UK call+ 44 (0) 1628 6443542 Install the new battery with the positive(+) sign visible, facing outward from themeter Ensure battery is installed on topof tab3 To close, insert the battery door tab inplace, then press down firmly on latchuntil it snaps securelyNote: Batteries need to be properly disposed ofFor this purpose, all shops selling batteries providebattery collection boxes on their premisesCaring for The MeterAvoid getting dirt, dust, blood, control solution, water, or any othersubstance in the meter’s test strip and data portsClean the outside of the meter using a cloth dampened with one ofthe following:• Mild detergent/mild soap and water,• 70% Isopropyl alcohol (available in the USA), or• A mix of one part household bleach, nine parts waterImportant: Never immerse the meter in water or any other liquidsolution.ART16065_Rev-A-Man.indd 30-31 7/29/08 5:22:21 PM