Abbott Precision Xtra User Manual

Also see for Precision Xtra: Important information User guide User manual

Contents

Abbott Precision Xtra User Manual Manual pdf 26 page image

4847Understanding &TroubleshootingError MessagesThere are times when error messages may show on yourmonitor’s display window.In the next few pages, we describe the error messagesthat may show on your monitor’s display window, whatthey mean, and what you need to do.Monitor error.There may be aproblem with thetest strip.Blood glucoseresult may be toohigh to be read bythe system.ORThere may be aproblem with theblood glucose orblood β-Ketone teststrip.• Turn the monitor off,then repeat previousmonitoring steps.• If the error messageappears again, contactthe Abbott DiabetesCare CustomerSupport Centre.• Review the monitoringinstructions.• Monitor again with anew test strip.• If the error messageappears again, contactthe Abbott DiabetesCare CustomerSupport Centre.• Monitor again witha new test strip.• If the errormessage appearsagain, contactyour healthcareprofessionalimmediately.Error MessagesMessage What It What YouMeans Need to DoTemperature is toohot or too cold forthe system to workproperly.• Move your monitorand test strips toa location wherethe temperatureis appropriate andmonitor again witha new test strip. Youmay have to waitfor your monitorto adjust to thenew temperature.Refer to your teststrip instructionsfor use for theappropriate operatingtemperature range.• If the error messageappears again, contactthe Abbott DiabetesCare CustomerSupport Centre.Message What It What YouMeans Need to DoQuestions? CallCustomer Support:1-888-519-6890Error MessagesCHAPTER 8ART14172-101_Rev-A-Man.indd 50-51 4/13/09 1:24:25 PM