How to Get Technical Support B-1Appendix B. How to Get Technical Support(From our website) http://www.abit.com.tw(In North America) http://www.abit-usa.com(In Europe) http://www.abit.nlThank you for choosing ABIT products. ABIT sells all our products through distributors,resellers and system integrators; we have no direct sales to end-users. Before sending emailfor tech support please check with your resellers or integrators if you need any services, theyare the ones who sold you your system and they should know best as to what can be done,how they serve you is a good reference for future purchases.We appreciate every customer and would like to provide the best service to you. Providingfast service to our customers is our top priority. However we receive many phone calls and ahuge amount of email from all over the world. At the present time it is impossible for us torespond to every single inquiry. Therefore it is quite possible that if you send an email to usthat you may not receive a response.We have done many compatibility tests and reliability tests to make sure our products havethe best quality and compatibility. In case you need service or technical support, pleaseunderstand the constraint we have and always check with the reseller who sold the productto you first.To expedite service, we recommend that you follow the procedures outlined below beforecontacting us. With your help, we can meet our commitment to provide the best service to thegreatest number of ABIT customers:1. Check the Manual. It sounds simple but we have taken a lot of care in making awell-written and thorough manual. It is full of information that doesn't only pertain tomotherboards. The CD-ROM included with your board will have the manual as well asdrivers. If you don't have either one, go to our Program Download Area of the Website orFTP server.2. Download latest BIOS, software or drivers. Please go to our Program Download areaon our Website to check to see if you have the latest BIOS. They are developed overperiods of time to fixes bugs or incompatibilities. Also please make sure you have thelatest drivers from your peripheral cards makers!3. Check the ABIT Technical Terms Guide and FAQ on our Website. We are trying toexpand and make the FAQs more helpful and information rich. Let us know if you haveany suggestions. For hot topics, check out our HOT FAQ!Userís Manual