Abus tvac18000c User Manual

Abus tvac18000c User Manual Manual pdf 31 page image

31English11. Tips for troubleshootingNo. Questions Answers1 What does pairing therecorder and cameramean and how does thiswork?Pairing creates the exclusive, encrypted wireless connectionbetween the recorder and camera.To connect a camera with the recorder, proceed as follows:1. Connect the camera and the recorder to the power supply.2. In the recorder menu, select “Camera”, then “Pairing” and therequired camera (1–4). The system counts down from 60seconds.3. During the 60 seconds, press the PAIRING button on the cameracable until the green LINK LED on the front of the camera startsflashing.4. The LINK LED is lit up continuously once the connection isestablished.2 What could be thereasons why no image isshown on the monitor?If you do not have a signal, please check the following:1. Is the camera connected to the power supply (does the LED lightup red)?2. Is the HDMI cable connected properly?3. Are the camera and the recorder paired with each other (seequestion 1)?4. Is the camera within range of the recorder?5. Is the signal between the camera and recorder disrupted?3 What could be thereasons why the devicedoes not record whenthere is movement?1. Please check that the sensitivity function of the motion detectionis switched on.2. Is the schedule configured correctly?4 What could be thereasons why the devicedoes not record althougha schedule has beencreated?Possible reasons are:1. Are the date and time set correctly?2. Is the SD card locked (Lock/Unlock?), not inserted or empty?3. Have you formatted the SD card or the external hard disk drive?It must be formatted before it is first used.4. No movement was detected.5 What could be thereasons why the cameracannot be paired withthe recorder?Please check the following:1. The camera has no power supply.2. Briefly press the pairing button on the camera while the monitorcounts down from 60.3. Please press the pairing button for a short time only, notcontinuously.4. Restart the recorder.7 What could be thereasons why the liveview can be accessedvia app in the localnetwork but notexternally?Please check the following:1. Is the recorder connected to the network?2. Do you have an internet connection?3. Have you connected the recorder to the internet? Please notethe following icon at the top edge of the monitor.4. Does your password for the recorder match the password for theapp?5. Do you have a fast enough internet connection to your mobilephone?