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Access Comm CapTel 800i Installation Manual

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Contents
  1. telephone service
  2. power outlet
  3. telephone line
  4. internet service
  5. troubleshooting
Access Comm CapTel 800i Installation Manual Manual pdf 12 page image
10 • TROUBLESHOOTING Helpdesk: 1300 107 546Problem with PowerProblem: The display screen is blank. Press any one of the buttons on the CapTel 800i phone to confirmthat the phone is not in “sleep” mode. The display screen shouldlight up. Confirm that the power adapter is plugged completely into thesocket on the back (top) edge of the CapTel 800i phone and intoa working wall outlet or power strip/surge protector. If plugged into a power strip, confirm that the power strip isturned “on”. If plugged into a wall outlet, check whether a wallswitch controls the outlet and, if so, make sure it is switched on.NOTE: Using an electrical outlet controlled by a “dimmer” orwall switch is not recommended. Confirm that you are using the power adapter provided with theCapTel 800i (6.0VDC@1.67Amps). Do not use a different poweradapter than the one supplied with the CapTel 800i as this maydamage the phone and will void the warranty.Troubleshooting
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This manual is suitable for:
CapTel 800i
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