AccuTemp EVOLUTION Series Installation & Operator's Manual
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Installation Manual I Service and Troubleshooting21MP4010-19035. TroubleshootingIf these don’t solve your problem contact our Technical Service Department.• Hours: 7AM - 7PM EST 7 Days a Week (excluding certain Holidays)• Phone - 800.480.0415 or 260.469.3040• Email - service@accutemp.net• Web site - www.accutemp.net5.1 Steamer Will Not Power On• Verify that the steamer is plugged into the proper outlet.• Verify the the external breaker is on.• If the ‘High Water’ warning light is on open the drain valve to drain the water until the light goesout.• Verify that the float ball is in place.5.2 Steamer Will Not Fill with Water• Ensure water supply to unit is turned on.• Clean two water sensors in cooking cabinet5.3 Steamer is Overfilling with Water (Connected)• Ensure unit is level.• Clean two water sensors in cooking cabinet.5.4 Steamer Does Not Heat• If the operators display doesn’t light up, see Section 5.1.• Verify the steamer door is closed, as the unit will not heat when the door is open.5.5 Steam Comes Out of Door (Overpressure)• Verify that the door is completely closed and latched.• Wait a minute to see if it stops. After the steamer refills with water it is normal for some steam tocome out the door for a brief amount of time, usually less that one minute.5.6 Steamer Temperature is Low• When the steamer automatically refills the fresh water, the temperature of the steamer will drop.The steamer should reheat quickly.• If -99F or -1F appears call AccuTemp for assistance.• If frozen product is added the temperature will take time to recover.5.7 Food is Undercooked• Verify that the door is completely closed and latched.• Opening and closing the door frequently can lower the temeperature and increase cook times.• Verify the steam vent is clear of debris.• Call AccuTemp for assistance with recipe timing. |
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