33Accutome AccuPen User GuideProductReturns Follow the instructions given below to return products toAccutome Inc.Service and RepairBefore returning instruments for service or repair, contactthe Accutome Technical Service Group for a ReturnGoods Authorization (RGA) number.Toll Free (in USA): 1-800-979-2020Tech Service: 1-610-889-0200Fax: 1-610-889-3233After receiving authorization, print the RGA number onthe outside of the package and send the instrument to:Technical Service GroupAccutome, Inc.3222 Phoenixville PikeMalvern, PA 19355All Other ReturnsReturns for non-service related reasons must beauthorized by the Accutome Customer ServiceDepartment. Please contact Customer Service for anRGA number.Merchandise returned within 60 days of date of invoicewill be credited as follows: Full credit for all merchandise returned inresalable conditionNon-Returnable MerchandiseAccutome Inc. will not authorize a return for: Merchandise held longer than 60 days