Thank you for purchasing the X Rocker!Welcome to the world of interactive audio. With yournew X Rocker you can not only hear your musicbut actually FEEL it. Whether you are listeningto music, watching a movie, or playing a game, youwill become a part of it. We know you will enjoyyour X Rocker experience!Get ready to experience sound as you never havebefore!Do not return this product to the store.Email service@acebayou.com or call866-969-2603/931.359.2603 for trouble shooting advice.IMPORTANT: You must keep your original retail receipt as proof of purchase.HAVE THIS ITEM NUMBER READY WHEN CONTACTING CUSTOMER SERVICE: #Need Help? Email: service@acebayou.com Web: www.thexrocker.com Phone: 866-969-26031