Troubleshooting Tips116 User’s GuideTroubleshooting TipsThe TravelMate 510 series notebook computer incorporatesan advanced design that delivers onscreen error messagereports to help you solve problems. In addition, this seriesof notebook computers ship with PC-Doctor, a powerfuldiagnostic tool, that helps you determine hardwareconfiguration and clarify hardware or software problems.T If the system reports an error message or an errorsymptom occurs, See “Error Messages” on page 113.T If you suspect the system has a problem, run PC-Doctorto diagnose it. See the following section.Using PC-DoctorBefore running the program, take note of the followingactions you may need to take:1. Disconnect any external devices (i.e., PC Cards, externalmouse).2. Open System Properties to check and make sure thecomponents you diagnose are enabled.To open the properties window for the system, click onStart, Settings, Control Panel, then double-click onSystem.3. Close all application programs (i.e., fax orcommunication program) if you plan to diagnose themodem.To run PC-Doctor, simply double-click on the PC-Doctoricon located on the Windows desktop. You can also accessPC-Doctor by clicking on Start, Programs, PC-Doctor, thenclick on the PC-Doctor program.510.book : 510-6.fm Page 116 Thursday, March 4, 1999 1:03 PM
