Acer AC100 Service Manual

Also see for AC100: Specifications

Contents

Acer AC100 Service Manual Manual pdf 81 page image

Chapter 6 75System DiagnosisHardware diagnostic programThe purpose of the hardware diagnostic program is to check hardware problems. It executes simple tests ofeach hardware component to make sure the hardware is not the source of the problem. If hardware problems,such as a fan, LED board, hard disk drive, memory; are confirmed, the diagnostic program can detect thespecific component causing the problem. The program needs to saved in a bootable USB device.To run the diagnostic program:1. Turn off the system.2. Prepare a bootable USB device by copying or downloading the “ANNIE.GHO” diagnostic utility to the USBdevice. The diagnostic utility may be obtained from the CD that came with the system.3. Plug the bootable USB device to any USB port on the rear of the system.4. Power on the system. The system status indicator blinks blue.5. Immediately press and release the Recovery/reset button with the paper clip end. The system statusindicator blinks red and immediately starts the diagnostic process:a. Onboard memory flash checkb. HDD account checkc. Memory size check (1024 or 2048 MB)d. Fan speed checke. CPU temperature checkf. MB voltage checkg. Backplane board temperature checkh. PQAF system testi. PQAF memory testj. PQAF HDD testk. Read SN from DMI data checkl. End testDuring the diagnostic process, the result of the test displays on the HDD status indicators. Theindicator(s) blinks blue when the system has passed each diagnostic test and blinks red when an errorcondition occurs. After the system has completed the diagnostic procedure the HDD status indicators lightpurple.Test Items HDD LED status (normal) HDD LED status (failed)Boot fromUSB disk HDD 0 HDD 1 HDD 2 HDD 3 HDD 0 HDD 1 HDD 2 HDD 3Onboard memoryflash checkHDD accountcheckMemory size checkFan speed checkCPU temperaturecheckMB voltage checkTest Items HDD LED status (normal) HDD LED status (failed)