4-4 TroubleshootingPower On Issues 0If the system does not power on, perform the following:Figure 4-1. Power On IssueComputer Shuts Down Intermittently 0If the system powers off at intervals, perform the following.1. Makes sure the power cable is properly connected to the computer and the electricaloutlet.2. Remove all extension cables between the computer and the outlet.3. Remove all surge protectors between the computer and the electrical outlet. Plug thecomputer directly into a known serviceable electrical outlet.4. Disconnect the power and open the casing to check the thermal unit and fan airwaysare free of obstructions.5. Remove all external and non-essential hardware connected to the computer that arenot necessary to boot the computer to the failure point.6. Remove any recently installed software.7. If the Issue is still not resolved, refer toOnline Support Information.