Troubleshooting 4-3TroubleshootingIntroduction 0This chapter contains information about troubleshooting common problems associatedwith the notebook.General Information 0The following procedures are a guide for troubleshooting computer problems. The stepby step procedures are designed to be performed as described.NOTE:NOTE:The diagnostic tests are intended for Acer products only. Non-Acer products,prototype cards, or modified options can give false errors and invalid systemresponses.1. Obtain as much detailed information as possible about the problem.2. If possible, verify the symptoms by re-creating the failure through diagnostic tests orrepeating the operation that led to the problem.3. Use Table 4-1 with the verified symptom to determine the solution.4. If the Issue is still not resolved, refer to Online Support Information.NOTE:NOTE:Do not replace non-defective FRU parts.Table 4-1. Common ProblemsSymptoms (Verified)Power On IssuesNo Display IssuesLCD Picture FailureInternal Keyboard FailureTouchpad FailureInternal Speaker FailureInternal Microphone FailureUSB FailureOther Functions FailureIntermittent ProblemsUndetermined ProblemsDownloaded from www.Manualslib.com manuals search engine
