Need Help? 3332Note: If you are not yet connected to the Internet when you select thisoption, a dialog box prompting you if you wish to establish a dial-in con-nection to your Internet Service Provider (ISP) will appear. Select theoption that will establish an Internet connection.• Who to Contact for SupportYou will find this option very helpful especially when you areexperiencing major problems with your computer. This optionprovides you a list of who to contact for technical support.MaintenanceThe Maintenance area contains the following options:• ScanDisk checks your hard disk for possible errors.• Disk Defragmenter rearranges files and space to enable pro-grams to run faster.• Disk Cleanup searches your hard disk for unwanted programfiles that you can delete.• Maintenance Wizard lets you schedule utilities to run on aregular basis.• Floppy Drive Cleaning gives tips on how to clean your flop-py drive.• Mouse Cleaning gives tips on how to clean your mouse.How To...This section contains information on how to upgrade and cus-tomize your computer according to your needs and prefer-ences. It is divided into two segments: Hardware and SoftwareQuestions. Related information follows each segment. Simplyclick on the desired task to perform and follow the on-screeninstructions.Software TrainingThere are several software packages preloaded on your com-puter. To take full advantage of the software, you need toknow how to use it. This section of the My Aspire Guide notonly gives you step-by-step instructions on how to do com-mon and useful tasks, but also makes learning fun and easy.Full Hard Drive Rebuild: If you continue to have problems aftertrying the other options, you may need to rebuild the harddrive back to its original factory configuration. This option willpartition, format and reload the hard drive. All personal fileswill be lost. Be sure to back up your files before you run thisoption.1 • Before you start, make sure you have closed any open appli-cations and saved your files.2 • Insert the System Recovery CD in the CD-ROM/DVD-ROMdrive.3 • When the main screen appears, select the Recovery option.4• Select the Full Hard Drive Rebuild option. The system willrestart and boot from CD.5 • After the computer has rebooted, you will have multipleoptions. Choose Rebuild HDD.6 •After you have confirmed the rebuilding process, the pro-gram will automatically reconfigure your hard disk back to itsoriginal factory configuration.7 •After the rebuilding process, your CD-ROM/DVD-ROM traywill automatically eject. Remove the System Recovery CD, closethe tray and press any key to restart the system.Support on the Web• Acer Support on the WebSelecting this option automatically connects you to Acer’s localhelp center site on the World Wide Web. This site is available 24hours a day and provides you with the latest information onAcer computers and solutions to common computer problems.Note: If you are not yet connected to the Internet when you select thisoption, a dialog box prompting you if you wish to establish a dial-in con-nection to your Internet Service Provider (ISP) will appear. Select theoption that will establish an Internet connection.• Send Acer Support RequestYou can now request support from an Acer technical supportrepresentative online. When you send in a request online, yourrequest will be handled by a team of Acer support specialists.