Chapter 4 65Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, ormodified options can give false errors and invalid system responses.1. Obtain the failing symptoms in as much detail as possible.2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeatingthe same operation.3. Use the following table with the verified symptom to determine which page to go to.Symptoms (Verified) Go ToPower failure. (The power indicator does notgo on or stay on.)“Power System Check” on page 67.POST does not complete. No beep or errorcodes are indicated.“Power-On Self-Test (POST) Error Message”on page 69“Undetermined Problems” on page 82POST detects an error and displayedmessages on screen.“Error Message List” on page 70Other symptoms (i.e. LCD display problems orothers).“Power-On Self-Test (POST) Error Message”on page 69Symptoms cannot be re-created (intermittentproblems).Use the customer-reported symptoms and goto “Power-On Self-Test (POST) ErrorMessage” on page 69“Intermittent Problems” on page 81“Undetermined Problems” on page 82TroubleshootingChapter 4