11EnglishFrequently asked questionsThe following questions are possible situations that may arise during the useof your computer and each is followed by easy answers and solutions to thesituation.Q: I pressed the power switch but the system did not boot up.A: Check the LED located above the power switch.If the LED is not lit, no power is being applied to the system. Do any of thefollowing:• Check if the voltage selector switch located on the rear panel of the computer isset to the correct voltage.• Check if you plugged the power cable properly into an electrical outlet.• If you are using a power strip or AVR, make sure that it is plugged in and turnedon.If the LED is lit, check the following:• Is a non boot able (non system) diskette in the floppy drive? If yes, remove orreplace it with a system diskette and press Ctrl + Alt + Del to restart yourcomputer.• The operating system files may be damaged or missing. Insert the start-up diskyou created during Windows setup into the floppy drive and press Ctrl + Alt + Delto restart your computer. This will automatically diagnose your system and makenecessary fixes. However, if the diagnostic utility still reports a problem, then youmay have to perform the recovery process to restore your system to its originaldefault factory settings.Note: For more information about recovering your system, refers to theRCD instruction sheet.Q: Nothing appears on the screen.A: Your computer’s power management function automatically blanks thescreen to save power. Just press any key to turn the display back on.If pressing a key does not work, you can restart your computer. If restartingyour computer does not work, contact your dealer or the technical supportcenter for assistance.Q: The printer does not work.A: Do the following:• Make sure that the printer is connected to a power outlet and that it is turned on.• Make sure that the printer cable is connected securely to the system’s parallel port