Recovery - 39Backup’. Make sure you keep the backup in a safe place that youwill remember.Recovering your systemIf Acer support did not help fix your problem, you can use the AcereRecovery Management program. This will restore your computer to thesame state as when you purchased it, while giving you an option to retainall settings and personal data for later retrieval.To recover your system:1. Perform minor fixes.If only one or two items of software or hardware have stopped workingcorrectly, the problem may be solved by reinstalling the software or thedevice drivers.To recover software and drivers that were pre-installed at the factory,see "Recovering pre-installed software and drivers" on page 41.For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or technical support Website.2. Revert to a previous system condition.If reinstalling software or drivers does not help, then the problem may besolved by returning your system to a previous state when everythingwas working correctly.For instructions, see "Returning to a previous system condition" onpage 40.3. Reset your system to its factory condition.