Troubleshooting 4-3TroubleshootingIntroduction 0This chapter contains information about troubleshooting common problems associated withthe computer.General Information 0The following procedures are a guide for troubleshooting computer problems. The step bystep procedures are designed to be performed as described.NOTE:NOTE:The diagnostic tests are intended for Acer products only. Non-Acer products, prototypecards, or modified options can give false errors and invalid system responses.1. Obtain as much detailed information as possible about the problem.2. If possible, verify the symptoms by re-creating the failure through diagnostic tests orrepeating the operation that led to the problem.3. Refer to Table 4-1 for a list of verified symptom category to determine the solution.4. If the issue is still not resolved, refer to the Online Support Information on page 9-3Table 4-1. Common ProblemsSymptoms (Verified)Power On IssuesNo Display IssuesLCD FailureKeyboard FailureTouchpad FailureInternal Speaker FailureMicrophone FailureUSB FailureWLAN FailureCard Reader FailureThermal Unit FailureOther Functions FailureIntermittent ProblemsUndetermined Problems
