42 - FAQ and troubleshootingFAQ A N D TROUBLESHOOTINGThis section lists frequently asked questions that may arise during theuse of your tablet, and gives easy answers and solutions to thesequestions.Aspect Question AnswerAudioWhy is there nosound comingfrom the device?If the headset is plugged into thedevice, the speaker isautomatically shut off. Disconnectthe headset.Check that the device volumesetting is not muted.Check that the volume control isnot at its lowest setting.MemoryWhy do I haveless storage thanthe specificationssay?A small amount of memory isreserved for system security.Multimedia filesWhy can’t I viewmy picture files?You may be trying to view animage that is not supported. SeeSupported formats on page 45for more information.Why can’t I viewmy video files?You may be trying to view a videothat is not supported. SeeMultimedia on page 45 for moreinformation.Why can’t I playmy music files?You may be trying to play a filethat is not supported. SeeMultimedia on page 45 for moreinformation.