51Other sources of helpOther sources of helpWarnings and precautions• Do not use this product near water.• Do not place this product on an unstable cart, stand or table. If the product falls,it could be seriously damaged.• Slots and openings are provided for ventilation to ensure reliable operation ofthe product and to protect it from overheating. These openings must not beblocked or covered. The openings should never be blocked by placing the producton a bed, sofa, rug or other similar surface. This product should never be placednear or over a radiator or heat register, or in a built-in installation unless properventilation is provided.• Never push objects of any kind into this product through cabinet slots as theymay touch dangerous voltage points or short-out parts that could result in a fireor electric shock. Never spill liquid of any kind onto or into the product.• To avoid damage of internal components and to prevent battery leakage, do notplace the product on a vibrating surface.Unlock pattern I forgot my unlockpattern.After a certain number of wrong entries,you will be presented with an option toreset your pattern. Tap Forgot pattern? andenter your google account username andpassword.Note: You must have an active Googleaccount on the smartphone.Alternatively, you can clean boot thesmartphone and erase all data. See “Resetto factory defaults (clean boot)“ on page48.Heat The phone heats upwhen charging ormaking long durationcalls.It is normal for the phone to heat up whencharging. When charging is complete, it willreturn to its normal temperature.It is also normal for the phone to heat upduring long periods of use, such as watchinga video or a long phone conversation.All Acer phones are factory tested beforerelease.For information on: Refer to:Up-to-date information regarding yoursmartphonewww.acer.commobile.acer.comService enquiries www.acer.com/support/Aspect Question Answer