Chapter 4 65Use the following procedure as a guide for system problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, ormodified options can give false errors and invalid system responses.1. Obtain the failing symptoms in as much detail as possible.2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeatingthe same operation.3. Use the following table with the verified symptom to determine which page to go to.Symptoms (Verified) Go ToPower failure. (The power indicator does not go onor stay on.)“Power System Check” on page 67.POST does not complete. No beep or error codesare indicated.“Power-On Self-Test (POST) ErrorMessage” on page 68“Undetermined Problems” on page 80POST detects an error and displayed messages onscreen.“” on page 69Other symptoms (i.e. LCD display problems orothers).“Power-On Self-Test (POST) ErrorMessage” on page 68Symptoms cannot be re-created (intermittentproblems).Use the customer-reported symptomsand go to “Power-On Self-Test (POST)Error Message” on page 68“Intermittent Problems” on page 79“Undetermined Problems” on page 80TroubleshootingChapter 4
