Online Services4 User’s Guide SupplementOnline ServicesThere are three ways to access Acer for technical supportand information:q Internet service worldwide, visit http://www.acer.comq Online service in the United States and Canada, call1-800-816-2237q Technical support numbers in various countriesYou can view a list of technical support numbers by clickingon Start, Settings, Control Panel, then double-click onSystem. Click on the Support Information button.Before you callPlease have the following information available when youcall Acer for online service, and please be at your computerwhen you call. With your support, we can reduce theamount of time a call takes and help solve your problemsefficiently.1. If there are error messages or beeps reported by yourcomputer, write them down as they appear on the screen(or the number and sequence in the case of beeps).2. If you are able to run the PC-Doctor diagnostic tests,locate the log file by selecting Windows, Test Log in thePC-Doctor menu bar.3. If you haven’t registered your notebook computer, youwill be required to register during your first call to Acer.You are required to provide the following information: