Frequently asked questions - 59• The volume level may be too low. Look at the volume control (speaker)icon by tapping the Settings charm > Volume. Tap the Volume icon andadjust the volume accordingly.• If headphones, earphones or external speakers are connected to theline-out port on the computer, the internal speakers automatically turnoff.Requesting serviceInternational Travelers Warranty (ITW)Your computer is backed by an International Travelers Warranty (ITW)that gives you security and peace of mind when traveling. Our worldwidenetwork of service centers are there to give you a helping hand.An ITW passport comes with your computer. This passport contains allyou need to know about the ITW program. A list of available, authorizedservice centers is in this handy booklet. Read this passport thoroughly.Always have your ITW passport on hand, especially when you travel, toreceive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.If the country you are traveling in does not have an Acer-authorized ITWservice site, you can still get in contact with our offices worldwide. Pleasevisit www.acer.com.Before you callPlease have the following information available when you call Acer foronline service, and please be at your computer when you call. With your