● 3Adaptec Customer SupportIf you have questions about installing or using your Adaptec product, check this document first—you will find answers to most ofyour questions. If you need further assistance, use the support options listed below. To expedite your service, have your computerin front of you.Technical Support Identification (TSID) Number● Before contacting Technical Support, you need your product unique TSID number. The TSID number identifies your productand support status.● The TSID number is included on a white, bar-coded label, like this example:● Affix a copy of the TSID label to the CD jacket so that you don’t lose it. In addition, it's recommended that you register yourproduct so that you have easy access to your TSID when contacting Customer Support.Note: The phone numbers below are subject to change. Please visit the Support section of www.adaptec.com for themost up to date contact information.North America● Visit our Web site at www.adaptec.com.● Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for articles, troubleshooting tips, and frequently askedquestions for your product.● For information about Adaptec’s support options, call +1 408-957-2550, 24 hours per day, 7 days per week.To speak with a Technical Support Specialist, call +1 408-934-7274.● For support via e-mail, submit your question at ask.adaptec.com.● You can order Adaptec products, including accessories and cables, by calling +1 408-957-7274. Or, you can order cables online atwww.adaptec.com/buy-cables.Europe● Visit our Web site at www.adaptec-europe.com.● German: Call +49 89 43 66 55 22. For support via e-mail, submit your question at ask-de.adaptec.com.● French: Call +49 89 43 66 55 33. For support via e-mail, submit your question at ask-fr.adaptec.com.● English: Call +49 89 43 66 55 44. For support via e-mail, submit your question at ask.adaptec.com.● You can order Adaptec cables online at www.adaptec.com/buy-cables.Japan● Visit our Web site at www.adaptec.co.jp.● Call +0066-3313-2601.Australia● Call +61-2-9503-1555.