Adaptec AVC-1200 User Manual
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32Adaptec AVC-1200 User’s GuideGetting HelpRegistering Your AVC-1200To ensure your eligibility for support and upgrades, and to qualifyfor future promotions, please register your AVC-1200 on theAdaptec website at register.adaptec.com.Troubleshooting Your AVC-1200If you encounter difficulties installing or using your AVC-1200,follow these suggestions:■ Ensure that your analog video device is connected, powered on,and set up to provide a video signal to the AVC-1200.■ Double-check all cable connections.■ Try connecting to a different USB port on your system.■ If your AVC-1200 is connected to a USB hub, try connecting itdirectly to a system USB port. (Adaptec highly recommends thatyou connect directly to your computer, and not through a USBhub.)■ Ensure that the AVC-1200 is connected properly and that thedrivers have installed correctly. (See Installing the Drivers onpage 6 for detailed instructions.)Need Help Capturing Your Video?Note: Due to Windows’ FAT file system, the largest file youcan capture is 4 GB. If possible, use a NTFS formatted harddisk drive.■ MyDVD may not be able to recognize video from a damaged ordegraded video tape. |
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