Warranty Information1 Year Limited Hardware WarrantyAVACOM guarantees to the customer that this unit will conform to its published specifications and willbe free from defects in material and workmanship at the time of delivery and for a period of twoyears thereafter. Without limiting the foregoing, this warranty does not cover any defect resulting from(a) any unit sold by an entity other than AVACOM, (b) any design or specification supplied by anentity other than AVACOM, (c) non-observance of technical operating parameters (e.g. exceedinglimiting values) or (d) misuse, abuse, using in abnormal conditions or alterations of any kind. Pleasecall AVACOM Support Line to obtain a Return Material Authorization (RMA). Customer needs toprovide a copy of Shipping Slip and Product Serial Number. Ship the unit with a valid RMA to belowaddress for repair. Customer needs to bear one way shipping cost.1 Month Replacement, RefundFor buying from amazon.com or eBay.com, please reference to Amazon or eBay policies. For buyingfrom www.avacomtech.com, please reference to our website www.avacomtech.com.10 Year Telephone and Remote Desktop Technical supportContact InformationAVACOMTECH INC135 Civic Center Dr, Ste 101National City, CA 91950Tel: 619.336.0392, Fax: 619.336.0492Email: support@avacomtech.comThank you for choosing AVACOM www.avacomtech.com