8.2 Questions and AnswersQuestion: When the scanner is powered on, it makes noisesand won’t stand ready.Answer: There are two possibilities:1) You might fail to push the scanner shipping lockto its “use” position. If this is the case, pull thescanner status switch to its “use” position first.2) The scanner is not placed on an even, flatdesktop surface. This may cause the scanner tomalfunction.Question: The scanner is powered on, but the lamp does notlight up.Answer: The lamp is probably out of order. Contact yourlocal dealer or distributor to replace the lamp. Foryour information, the average life time of the lamp isabout 15,000 hours and the operating temperaturefor the scanner is between 10°C(50°F) and40°C(104°F).Question: While scanning, the scanner often makes noises,or it scans back and forth.Answer: Usually this means the memory of your computer isnot enough or the speed of your CPU too slow.Please try to increase your memory to at least 32Mor replace your CPU with Pentium or later.8-2