8-38.2 TECHNICAL SERVICETechnical support for scanner is provided at the TechnicalAssistance Centers. Before you contact us, please preparethe following information for a quick solution:y Scanner serial & revision number (located on the bottomof the scanner);y Hardware configuration (e.g., your host CPU type, RAMsize, free disk space, display card, interface card);y The name and version of your scanning softwareapplication;y The version of your scanner driver.y The model name of your printer.AVISION LABS INC.6815 Mowry Ave. Newark CA 94560, USATEL: +1 (510) 739-2369FAX: +1 (510) 739-6060Web Site: http://www.avision.comE-mail: support@avision-labs.comAVISION INC.No. 20 Creation Rd. 1, Science-Based Industrial Park,Hsinchu 300, Taiwan, R.O.C.TEL: +886 (3) 578-2388FAX: +886 (3) 577-7017Web Site: http://www.avision.com.twE-mail: service@avision.com.tw