User’s Manual9-59.4 Technical ServiceBefore contact Avision, please prepare the followinginformation: Scanner serial & revision number (located on the bottom ofthe scanner); Hardware configuration (e.g., your host CPU type, RAM size,free disk space, display card, interface card); The name and version of your scanning softwareapplication; The version of your scanner driver.Please call us at:HeadquarterAvision Inc.No. 20, Creation Road I, Science-Based Industrial Park,Hsinchu 300, Taiwan, ROCTEL: +886 (3) 578-2388FAX: +886 (3) 577-7017E-MAIL: service@avision.com.twWeb Site: http://www.avision.com.twUS and Canada AreaAvision Labs, Inc.6815 Mowry Ave., Newark CA 94560, USATEL: +1 (510) 739-2369FAX: +1 (510) 739-6060E-MAIL: support@avision-labs.comWeb Site: http://www.avision.com