62 USER MANUAL__________________________________________________________________________________________________________________19. Troubleshooting and maintenance1. The scale should be kept clean.2. Take care that no dirt is between pan and casing of the scale. If dirt is noticed takethe pan off (lift it up). Clean dirt and then put the pan on.3. In case of improper operation caused by a short-lasting lack of power supply, switchthe scale off by unplugging it from the mains, and then after several seconds switchit on.4. Every repairs performed by unauthorized persons are forbidden5. To repair the scale, please contact nearest service centre. The list of authorisedservice centres is given in guarantee card and on www.axis.pl website.6. Scales can be sent for repair as messenger delivery only in original package. Fortransportation scale pan have to be protected against accidental pressing. If not,there is a risk of damaging the scale and loosing guarantee.Failure messages:Message Possible cause RecommendationC-1 ... 6(more than1min.)negative result in one of autotests contact service centre if themessage remainsscale is notweighingprotecting screw remains in the scale remove protecting screwL no pan on the scale put the pan onmechanical damage of scale sensor contact service centreH overweight of the scale take a load off the panmechanical damage of the scale contact service centreload left on the pan during start-up take a load off the panindicatordoes not workunstable scale position,ground vibration,air flowslocate the scale in placewhere stable results aremaintaineddamage of the scale contact service centre- - - - - - taring not finished contact service centre