32AXIS M3011 - System OptionsLogs & ReportsWhen contacting Axis support, please be sure to provide a validServer Report with your query. The Access Log is automaticallyincluded in the server report.Information - the Server Report and Parameter List may proveuseful when troubleshooting a problem or when contacting the Axissupport web.• System Log - Provides information about system events.• Access Log - By default, the Access Log lists all failedattempts to access the camera but can be configured tolist all connections to the camera, whether successful or not. Go to Support > Logs & Reports > Configurationand select the desired level of information from the list. See Configuration - From the drop-down lists, select thelevel of information to be added to the System Log and Access Log files and the permitted size of the log files., onpage 32 for more information.The Access Log is useful for various purposes such as tracking all access to the camera, simple web attractiontracking, system analysis and troubleshooting.• Server Report - Provides information about the server status and should always be included when requestingsupport.• Parameter List - Shows the unit's parameters and their current settings.• Connection List - Lists all clients that are currently accessing video. It is also used for system analysis andtroubleshooting.Configuration - From the drop-down lists, select the level of information to be added to the System Log and Access Log filesand the permitted size of the log files.The default information level for the Access Log is set to Critical & Warnings, i.e. failed connections. However, in an errorsituation and when requesting support, set it to the highest information level - Critical & Warnings & Info.For the Log Level for Email, select from the drop-down list the level of information to send as email and enter the destinationemail address.AdvancedScripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool.Caution!Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems,reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.Axis recommends that you do not use this function unless you understand the consequences. Note that Axis support doesnot provide assistance for problems with customized scripts.For more information, please visit the Developer pages at www.axis.com/developerFile Upload - To use your own files as custom settings, upload the files first to the AXIS M3011 Network Camera. Browse toselect the file. Select the User level for the uploaded file. When the file is displayed correctly in the text field, click the Uploadbutton.Plain Config - this function is for the advanced user with experience of Axis network camera configuration. All parameterscan be set and modified from this page. Help is available from the standard help pages.AboutHere you can find basic information about your network camera. You can also view third party software licenses.