Axis T8123-E Midspan 1-p User Manual

Also see for T8123-E Midspan 1-p: Installation guide Installation guide

Contents

AXIS T8123-E/T8124-E Users Guide Page 9ENGLISHTroubleshootingWarrantyFor information about Axis product warranty and thereto related information, seewww.axis.com/warrantySymptom Corrective StepsMidspan doesnot power up 1. Verify a reliable power cord is used.2. Verify voltage at the power inlet is between 100-240Vac.3. Remove and reapply power to the device and check the indicators duringpower up sequence.A port indicatoris not lit and thedevice does notoperate1. Verify the Midspan detects a device.2. Verify that the device is designed for PoE operation3. Verify you are using a standard Category 5/5e/6, straight-wired cable, withfour pairs.4. If an external power splitter is in use, replace it with a known good splitter5. Ensure input Ethernet cable is connected to the DATA IN port.6. Verify that the device is connected to the DATA PWR OUT port.7. Try to reconnect the same PD into a different Midspan. If it works, there isprobably a faulty port or RJ-45 connection.8. Verify there is no short over any of the twisted pair cables or over theRJ-45 connectors.The end deviceoperates, butthere is no linkdata link1. Verify the port indicator on the front panel is continuously lit.2. If an external power splitter is in use, replace it with a known-good splitter.3. Verify that for this link, you are using standard UTP/FTP Category 5 straight(non-crossover) cabling, with all four pairs.4. Verify Ethernet cable length is less than 100 meters from Ethernet source toload/remote terminal.5. Try to reconnect the same PD into a different Midspan. If it works, there isprobably a faulty port or RJ-45 connection.