19What to do if...Risk of electric shock.Repairs must only be carried out by customer services or authorisedtechnicians.If repairs are needed, or if you cannot rectify a fault yourself with the helpof the following table: Set the program selector to Stop (Off). Disconnect the washer dryer from the power supply. Turn off the tap. Call the after-sales service → page 22.Other fault codes are only for use by the after-sales service.Make a note of the fault code to inform the after-sales service.Fault Possible cause Remedial actionProgramme does not start. The inicio pausa (Start/Pause) buttonhas not been pressed.Press the inicio pausa (Start/Pause)button.A delayed start time has been selected. Washer dryer starts on completion ofthe delay period.If required, change the remaining time.Power failure.The delayed start time that wasselected has been cleared.Reselect the delayed start time or startthe programme immediately.Press the inicio pausa (Start/Pause)button.The door is not properly closed. Close the door.Plug not inserted properly into socket. Insert plug correctly.The maximum spin speedcannot be set.The maximum spin speed depends onthe programme selected.Change programme as required.The water is not drained. Drain hose is twisted. Fit the drain hose correctly.Detergent pump is blocked. Clean the drain pump → page 18.Detergent residues in thedetergent drawer.Damp or lumpy detergent. Clean and dry the detergent drawer→ page 17.Use the measuring aid for liquiddetergent.Fault code Description of the problemThe door is not properly closed. Close the door.The water control system has been activated. Disconnect the appliance fromthe mains, turn off the tap and advise the after-sales service.The washing water is not entering the appliance. See the fault Water is notflowing in.The water is not drained. See the fault Water is not drained.Maximum or minimum drying load not taken into account. HI/End or LO/Endflash alternately in the display. See the fault Drying result not satisfactory.