11What to do if...ʑ Water is leaking out – Attach/replace the drainage hose correctly.– Tighten the screw connection of the supply hose.ʑ No water supply.Detergent not dispensed.– (Start/Reload) not selected?– Tap not turned on?– Filter blocked? Clean the filter apage 10.– Supply hose kinked or trapped?ʑ The appliance door will notopen. – Safety function active. Programme stopped? apage 4.– (without final spin) selected? apage 3, 4.– Can be opened by emergency release only? apage 9.– Door locked after the washing machine is switched off: Switch on the washingmachine and wait for 5 seconds.ʑ The selected programme doesnot start.– (Start/Reload)or b (h) (Ready in) time selected?– Washing machine door closed?– Childproof lock active? Deactivate apage 5.ʑ Detergent solution is notdrained. – (without final spin) selected? apage 3, 4.– Clean the detergent solution pump apage 10.– Clean the waste pipe and/or drainage hose.ʑ No water can be seen in thedrum. – Not a fault. Water remains inside below the visible area.ʑ Spin result not satisfactory.Laundry wet/too damp.– Not a fault. Spin control system has stopped the spin cycle. Uneven distribution oflaundry.Distribute large and small items of laundry evenly in the drum.– menos S(Reduced Ironing) selected? apage 5.– Selected speed too low? apage 5.ʑ Programme duration changessuddenly during operation. – Not a fault. The program time can vary according to the distribution of laundry, withit therefore being possible for the display panel to show adjustments in theduration.ʑ Spin cycle performed severaltimes. – Not a fault. The balance control system has detected an imbalance and isattempting to redress this by repeating the spin.ʑ Residual water in thecompartment for care products. – Not a fault: the action of the care product is not affected.– Clean the compartment if necessary apage 9.ʑ Odour formation in the washingmachine. – Run programme algod. (Cottons)90 °C without laundry. Use standard detergent.ʑ Status display 1 flashing.Appliance has detected adetergent overload.– Too much detergent used?If foam is escaping from the detergent drawer: mix 1 tablespoon of fabric softenerwith ½ litre of water and pour into compartment II (not with outdoor or downfabrics).– Reduce the detergent dosage for the next wash cycle.ʑ Intense noise formation,vibrations and "wandering"during the spin cycle.– Are the appliance feet fixed?Secure the appliance feet aInstallation instructions.– Transportation safety devices removed?Remove transportation safety devices aInstallation instructions.ʑ Display panel/indicator lampsremain turned off while themachine is working.– Energy-saving mode apage 5.– Power cut?– Fuses triggered? Reset/change the fuse.– If the fault occurs repeatedly, call customer services.ʑ Programme sequence longerthan usual.– Not a fault. Unbalanced load detection system adjusts imbalance by repeatedlydistributing the laundry.– Not a fault: foam detection system active; adds an additional rinse cycle.ʑ Detergent residues on thelaundry.– Occasionally, phosphate-free detergents contain water-insoluble residues.– Select 2ü(Rinse)/ c(Spin) or brush out the laundry after washing.If you cannot correct a fault yourself or if a repair is necessary:– Turn the programme selector to o (stop) and remove the mains plug from the socket.– Turn off the water supply and call customer services aInstallation instructions.Instructions for use enWashingMachineObserve the safety instructions onpage 8!Read these instructions and the separateinstallation instructions before operatingthe washing machine.