If the above condition exists, reconnect sensing to a separate source.If the above condition does not exist, proceed to Step 4.Step 4. Verify that R4 is not improperly adjusted.If R4 is improperly adjusted, adjust R4 to proper setting.If R4 is properly adjusted, proceed to Step 5.Step 5. Verify that the no-load field voltage is at rated.If the no-load field voltage is below rated, refer to Field Power in the Installation chapter.If the no-load field voltage is at rated, proceed to Step 6.Step 6. Check for a fault in either the exciter or the generator.If a fault exists, correct the fault condition.If a fault does not exist, proceed to Step 8.Step 7. If the above steps fail to correct the malfunction, replace or repair the voltage regulator asnecessary.Voltage Recovers Slowly with Load ChangeStep 1. Verify that the correct regulator is being used for the application.If the incorrect regulator is being used, contact Basler Electric.If the correct regulator is being used, proceed to Step 2.Step 2. Verify that R4 is not improperly adjusted.If R4 is improperly adjusted, adjust R4 to proper setting.If R4 is properly adjusted, proceed to Step 3.Step 3. Verify that the generator frequency is stable.If the frequency is unstable, consult with the governor manufacturer.If the frequency is stable, proceed to Step 4.Step 4. If the above steps fail to correct the malfunction, replace or repair the voltage regulator asnecessary.Parallel Generators Do Not Divide Real Power Load EquallyConsult with the governor manufacturer for improving the power sensing of the governor and/oradjustment of the governor droop setting.No Reactive Droop Compensation Can Be Obtained for ParallelGeneratorsStep 1. Verify that the tap on R25 is not set to the minimum position.If the tap is set to the minimum position, adjust R25 to obtain the required droop.If the tap is set properly, proceed to Step 2.Step 2. Verify that the Parallel CT provides the required 3 to 5 Aac secondary current.If the CT does not provide the required 3 to 5 Aac secondary current, refer to ParallelCompensation in the Installation chapter.If the CT does provide the required 3 to 5 Aac secondary current, proceed to Step 3.CALL US TODAY1-888-POWER-58REQUEST A QUOTEparts@genpowerusa.comSHOP ONLINEwww.genpowerusa.comCALL US TODAY1-888-POWER-58REQUEST A QUOTEparts@genpowerusa.comSHOP ONLINEwww.genpowerusa.com