16TROUBLESHOOTING GUIDECaddy does not have power • Make sure battery is plugged correctly into cart• Make sure battery is sufficiently charged• Depress and hold power button for at least 5 seconds• Make sure battery leads are connected to properpoles (red on red & black on black)• Make sure power button is engaging circuit board(you should hear a click)Motor is running but wheels don’t turn • Check if wheels are attached correctly. You shouldnot be able to pull off wheel• On X3C/X3S Check right and left wheel position theymust be on the correct side• Check connection between controller and motor• Check if wheels are secured to axle by axle pin• Check right/left wheel clutchesCaddy pulls to left or right • Check if wheel is fitted over clutch & latched to axle• Check if axle pin is visible at both sides of axle• Check clutch: turn freely in one direction only• Check tracking on level ground• Check weight distribution in golf bagBattery/Caddy lacks power • Check cable connections• Check battery charge• Check charger function• Problems attaching wheels • Make sure you are holding the spring clip down• Sand and smooth axle with Emery cloth to removeexcess paint or burrsFREQUENTLY ASKED QUESTIONS (FAQs)Please check our website at http://batcaddy.com/pages/FAQs.html for FAQsFor Technical Support please contact one of our Service Centers.Contact info athttp://batcaddy.com/pages/Contact-Us.htmlCheck our website www.batcaddy.com