Maintenance & Troubleshooting 10Caution:Before maintenance or cleaning is carried out, the range hood should be disconnected from the main powersupply. Ensure that the range hood is switched off at the wall socket and the plug removed. Spills and splashes will not harden and stick to the glass, as it hardly heats up. Both Vitro-ceramic and induction rings should however be cleaned of any spills or splashes as quickly aspossible. Slight stains can be removed with kitchen paper or cloth. More resistant stains will need specific product for vitro-ceramic glass. Follow each product’s inductions.Important: Do not use abrasive products or cleaning powders as these could scratch the hob. Do not use a steam cleaner. If any cracks should appear on the surface of the glass, unplug he appliance immediately. Do not use any part of the hob until a new vitro-ceramic glass has been installed.Problem Possible causes What shall I doThe induction hob is notworking. The pilot lights onthe keypad are all offThere is no electrical supply tothe appliance. The supply orconnection is defective.Check the state of the electrical installation.Check the fuses and differential switches.The differential switches ofyour installation are triggeredwhen the hob is switched on.The hob connection is defective Check the connection is OK.The induction hob switchesoff during use. The message“C” appears.The electronic circuits haveheated up.Check the conformity of your installation,particularly the air inlets and outlets, asindicated in the instructions.The induction hob switchesoff during use. An intermittentbeep sounds.A pan has boiled over onto thecontrols.Press any button. The beeping will stop.Clean the controls and continue cooking.The pilot lights on the keypadcontinue to flash when thehob is functioning.The pan being use is not suitablefor induction cooking.Use a compatible pan. pans can be testedwith the magnet.The hob continues toventilate for several minutesafter switching off.The electronic circuits are coolingdown.This is normal.The hob is not working and adifferent message appears.The electronic circuit is notworking correctly.Contact the after-sales service.