CAB e4 Operator's Manual

Also see for e4: Operator's manual Operator's manual

Contents

CAB e4 Operator's Manual Manual pdf 13 page image

1 136 Troubleshooting6.1 Error MessagesA fault is indicated by one or two of the three LEDs flashing.Possible cause Recommended solutions RemarksREADY and MEDIALEDs flashingsimultaneouslyFailure to detect gap betweenlabels or reflective marksCheck media path Check the software settingif using continuous materialCheck the position of the media sensorCalibrate the media sensorMedia roll has run out Load labelsMedia jam Clear media jamMedia sensor error Replace media sensorREADY and RIBBONLEDs flashingsimultaneouslyRibbon roll has run out Loading the transfer ribbonRibbon jam Clear ribbon jamRibbon sensor error Replace ribbon sensor Must be done by servicepersonnelREADY flashes Serial interface error Check the baud rate and DIP switchsettingsMemory overflow Restart printerPerform reset6. Miscellaneous FaultsVertical unprinted area (vertical white line)Continuous, vertical white lines in the printed image indicate a dirty or defective printhead.If the problem cannot be solved by cleaning the printhead, it must be replaced.PC indicates: "Printer Timeout"Check whether the printer connecting cable is connected between the PC and the printer.Check whether the printer is switched on.If these actions do not eliminate the fault, contact your dealer or technical customer service.Data has been sent to the printer, but there is no printoutCheck whether the correct Windows printer driver has been selected.Perform reset.If these actions do not eliminate the fault, contact your dealer or technical customer service.Print quality problemsCheck the heat level settings.Adjust the print speed.Clean the printhead and platen roller.Ensure that the correct media and ribbon have been loaded into the printer.Only use high quality media material.Reset printerAfter carrying out the above-mentioned actions, press CANCEL to reset the error. The printer is ready for use again.MiscellaneousIf problems occur which are not described here, contact your dealer or technical customer service.1.2.1.2.1.2.3.4.5.