PVC Addendum to the 9A686-04/9A656-04 Configuration Guide9033126-01Page 43 of 43Getting HelpFor additional support related to this device or document, contact Enterasys Systems using one of thefollowing methods:Before calling Enterasys Systems, have the following information ready:• Your Enterasys Systems service contract number• A description of the failure• A description of any action(s) already taken to resolve the problem (e.g., changing mode switches,rebooting the unit, etc.)• The serial and revision numbers of all involved Enterasys Systems products in the network• A description of your network environment (layout, cable type, etc.)• Network load and frame size at the time of trouble (if known)• The device history (i.e., have you returned the device before, is this a recurring problem, etc.)• Any previous Return Material Authorization (RMA) numbers 1999 by Enterasys Systems, Inc., P.O. Box 5005, Rochester, NH 03866-5005All Rights ReservedPrinted in the United States of AmericaOrder Number: 9033126-01 June 1999Cabletron Systems is a registered trademark and SmartSwitch is a trademark of Enterasys Systems, Inc.World Wide Web http://www.cabletron.com/Phone (603) 332-9400Internet mail support@cabletron.comFTP ftp://ftp.cabletron.com/LoginanonymousPasswordyour email addressTo send comments or suggestions concerning this document, contact theCabletron Systems Technical Writing Department via the followingemail address: TechWriting@enterasys.comMake sure to include the document Part Number in the email message.