Cabletron Systems 9C214-1 Installation Manual

Contents

1-5IntroductionRelated ManualsThe manuals listed below should be used to supplement the procedures andtechnical data contained in this manual.• SmartSwitch 9000 Installation Guide• SmartSwitch 9000 Operations Guide• SmartSwitch 9000 9C300-1 Environmental Module User’s GuideIn addition, each Interface Module has a user’s guide.Getting HelpFor additional support related to this device or document, contact the Cabletron Systems Global CallCenter:Before calling the Cabletron Systems Global Call Center, have the following information ready:• Your Cabletron Systems service contract number• A description of the failure• A description of any action(s) already taken to resolve the problem (e.g., changing mode switches,rebooting the unit, etc.)• The serial and revision numbers of all involved Cabletron Systems products in the network• A description of your network environment (layout, cable type, etc.)• Network load and frame size at the time of trouble (if known)• The device history (i.e., have you returned the device before, is this a recurring problem, etc.)• Any previous Return Material Authorization (RMA) numbersPhone (603) 332-9400Internet mail support@ctron.comFTP ctron.com (134.141.197.25)LoginanonymousPasswordyour email addressBBS (603) 335-3358Modem setting 8N1: 8 data bits, No parity, 1 stop bitFor additional information about Cabletron Systems or its products, visit theWorld Wide Web site: http://www.cabletron.com/For technical support, select Service and Support.To send comments or suggestions concerning this document, contact theCabletron Systems Technical Writing Department via the followingemail address: TechWriting@ctron.comMake sure to include the document Part Number in the email message.