ProblemThe Motion Detectionfunction does notwork.Color is not correct.• Check that MOTION DET in the SPECIAL SETUPis not set to 'OFF'.• Check the WHITE BAL settings in the SETUP menu.The screen flickerscontinually.• Check that the camera isn't facing toward a brightlight source, such as the sun.RS-485communication fails.• Check the polarity between the RS-485 Control Portand the RS-485 cable.• Check the RS-485 Communication settings.SolutionRS-485 Control Port485 Control Board Connection Port485+(+) CONNECTION TERMINAL (TRX+)(-) CONNECTION TERMINAL (TRX-) 485-38Ultra High Resolution Color Camera 39 Ultra High Resolution Color CameraSpecifications (AC24V / DC12V)ITEMImage SensorTotal PixelsEffective PixelsScanning SystemSynchronizationFrequencySONY 1/3" Super HAD High Sensitivity Color CCD811(H) x 508(V) 795(H) x 596(V)768(H) x 494(V) 752(H) x 582(V)2:1 InterlaceINTHorizontal : 15.734 KHz, Vertical:59.94 Hz Horizontal : 15.625 KHz, Vertical:50.00 Hz600 TV lines52dB (AGC Off, Weight ON)NTSC PALPower ConsumptionH.ResolutionS/NMin. IlluminationWhite BalanceShutter SpeedSens-upGain ControlDNRMotion DetectionPrivacy FunctionV-REVH-REVFreezeSharpnessDay&NightDISDigital ZoomBlemish CompensationLens MountBack Focus Adjustment0.15Lux (40 IRE)ATW / AWC / MANUAL(1700 K ~11,000 K)1/60,1/50 ~ 1/120,000 secAUTO / OFF (Selectable x2 ~ x512)LOW / HIGH / OFFON / OFF (1~32 Level)ON / OFF (8 Zone, ALARM Output)ON / OFF (12 Zones)ON / OFFON / OFFON / OFFON/OFF (Level Adjustable)COLOR / Black&White / AUTO / EXTON / OFFON / OFF (x16)256 point (Even 128 Point, Odd 128 Point)CS Mount (Easy Focus type)(C Mount is mountable by using adaptor)Manual-10 C to + 50 C / 30% to 80% RH-20 C to + 60 C / 20% to 90% RH320gOperating temperature / HumidityStoring Temperature / HumidityWeightAC24V / DC12V DC12V170mA(AC24V)/260mA(DC12V) 160mAAC24V / DC12V DC12V170mA(AC24V)/260mA(DC12V) 160mATroubleshooting