153TroubleshootingPrintout Is Unsatisfactory Color Document Printed in MonochromeA document created in color is printed in monochrome.CHECK 1 BC-20 BLACK BJ CARTRIDGE INSTALLED ?Color printing is not possible using the BC-20 Black BJ Cartridge. Replaceit with a suitable color cartridge, such as the BC-21e Color BJ Cartridge orBC-22e Photo BJ Cartridge depending on your application.Replacing the BJ CartridgeCHECK 2 BLACK SELECTED IN THE PRINTER DRIVER ?Confirm that the BJ cartridge setting in the printer driver dialog box is notBlack and that it matches the type of cartridge installed.Types of BJ CartridgesCHECK 3 GRAYSCALE PRINT SELECTED ?Open the Printer Properties dialog box and disableGrayscale Print in the Main tab.Disable Print Grayscale on the left bottom corner of thePrint dialog box.WindowsMacintosh
