Canon BJC-S200 Quick Start Manual

Also see for BJC-S200: Paper guide Setup instructions User guide Specifications

Canon BJC-S200 Quick Start Manual Manual pdf 42 page image

38TroubleshootingCustomer Care CenterCanon offers a full range of customer technical support* options:• For e-mail support, the latest driver downloads and answers to frequentlyasked questions (www.canontechsupport.com)• 24-hour, 7-day-a-week automated support for troubleshooting issues onmost current products (1-800-423-2366)• 24-hour, Fax-On-Demand System for product specifications and technicalinformation (1-800-526-4345)• Free technical support Monday–Saturday (excluding holidays) for productsstill under warranty** (1-757-413-2848)• Technical support 7 days a week (excluding holidays) for products no longerunder warranty, at $9.99 per incident (1-757-413-2848)* Support program specifics are subject to change without notice.** Refer to the product information starting on page 47 for warranty details.System errormessagedisplaysSystem erroroccurredIf a system error occurs, printing stops.W INDOWSA window displays the error message. System errors mayinclude problems writing to USBPRN, application errors, orgeneral protection faults. Make sure that the printer is turnedon, the printer and computer are connected securely, and thatthe printer port is operating correctly.M AC OSThe error message contains an error code *XXX, where * is aletter and XXX is a number, which represents the cause of theerror. Make sure that the printer is turned on, the printer andcomputer are connected securely, and that the printer port isoperating correctly.Problem Possible Cause Try ThisWithin Canada, call for technical support 24 hours a day, 7 days aweek (1-800-OK-CANON).S200 QS.book Page 38 Tuesday, September 18, 2001 9:02 AM