Paper Does Not Feed Properly or Paper Jams 165TroubleshootingPaper Does Not Feed Properlyn Confirm the paper conditions.• If you are using non-Canon brand media, make sure that the paper is not too thick (lessthan 28 lb / 105g/m 2 ).• The number of sheets loaded does not exceed the recommended level.• The paper is not creased, curled or wrinkled.á Compatible Media Typesn Ensure that the left edge of the paper just touches the paper guide.n When printing envelopes, refer to "Envelopes" in "Printing Media," and preparethe envelopes before printing.Once you have prepared the envelopes, load them in the printer in portrait orientation. Ifthe envelopes are placed in landscape orientation, they may not feed properly.n When using transparencies, load one sheet of plain paper in the printer first, andthen place the transparencies on top of it.The last transparency may not feed properly unless there is a sheet of plain paperbeneath it.