Problems Unique to Windows 159TroubleshootingThe BJ Status Monitor is Not Displayed■ Ensure "Enable bi-directional support for this printer" is selected.1 Open the Printer Properties dialog box from the Start menu.➡ Opening the Printer Properties dialog box directly from the Startmenu2 On the Details tab (or Ports tab), click Spool Settings and select Enablebi-directional support for this printer.■ If the printer is connected to the parallel interface, ensure that the printer cablesupports bi-directional communication.The BJ Status Monitor is displayed only when the computer and cable support bi-directional communication. If you do not know whether your computer and printer cablesupport bi-directional communication, contact your dealer or computer manufacturer.
