36Error MessagesIf a problem occurs while the printer is connected to the camera, the printer’sindicator will light or blink red and the camera’s LCD monitor may display one ofthe messages indicated below. (If the camera is connected to a TV, themessage will appear on the TV screen.)Error Message Cause SolutionNo paper Paper cassette is incorrectlyinstalled.Load the paper cassette correctly.Paper is not loaded correctly inthe paper cassette.Load paper into the cassettecorrectly.No paper in the paper cassette. Load paper into the cassette.Paper is not feeding correctly. Take out the paper cassette, andthen manually remove any paperremaining in the printer.No Ink No ink cassette in the printer. Load an ink cassette.The ink cassette is out of ink. Load a new ink cassette.Incompatible paper size Wrong paper size is loaded in theprinter.Use the designated paper size.Incompatible ink size Wrong ink cassette size is loadedin the printer.Use the designated ink cassettesize.Ink Cassette Error The ink cassette is not workingcorrectly.Remove the ink cassette from theprinter, take up the slack in the inksheet, and then reload thecassette. If this does not solve theproblem, replace with a new inkcassette. If the ink cassette isstuck in the printer, contact aCanon Customer Support helpdesk for assistance.Paper and ink do not match The paper and ink are fromdifferent sets.Check the ink/paper sets.Paper Jam Paper jammed during printing. Turn the printer’s power off andturn it on again.If the printer fails to eject thepaper, contact a Canon CustomerSupport help desk for assistance.Paper has been changed. Paper was changed after the printmenu was displayed.Change back to the original papersize or change the print settings.Recharge the printer battery(CP-300 only)The printer’s battery pack isdepleted.Change it with a fully chargedbattery pack or recharge thebattery pack. You can also use theprinter’s compact power adapter.