Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Windows:1. Select Command Prompt as shown below.In Windows 10, right-click Start button and select Command Prompt.In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If CommandPrompt is not displayed on the Start screen, select the Search charm and search for"Command Prompt".In Windows 7 or Windows Vista, click Start > All Programs > Accessories > CommandPrompt.2. Type the ping command and press Enter.The ping command is as follows: ping XXX.XXX.XXX.XXX"XXX.XXX.XXX.XXX" is the IP address of the target device.If communication is taking place, a message like the one shown below appears.Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255If Request timed out appears, communication is not taking place.• For Mac OS:1. Start Network Utility as shown below.In Mac OS X v10.11, Mac OS X v10.10 or Mac OS X v10.9, select Computer from Go menu ofFinder, double-click Macintosh HD > System > Library > CoreServices > Applications >Network Utility.In Mac OS X v10.8, open Utilities folder in Applications folder, then double-click NetworkUtility.2. Click Ping.3. Make sure Send only XX pings (XX are numbers) is selected.4. Enter IP address of target printer or target wireless router in Enter the network address to ping.5. Click Ping."XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms--- XXX.XXX.XXX.XXX ping statistics ---228
