93Trouble?If you have a problem with your camcorder, refer to this section. Sometimes what youthink is a malfunction of the camcorder may have the simplest of solutions - pleaseread the “CHECK THIS FIRST” box before going on to the more detailed problemsand solutions. Consult your dealer or a Canon Service Center if the problem persists.CHECK THIS FIRSTPower sourceThe camcorder will not turn on or it turns off by itself.- The battery pack is exhausted. Replace or charge the battery pack ( 19).- Remove the battery pack and reattach it correctly.Cannot charge the battery pack- The battery pack’s temperature has either fallen below 0 °C (32 °F) or risen above 40 °C (100 °F). If thebattery pack is too cold, warm it up. If the battery pack is too hot, let it cool down until its temperature isbelow 40 °C (100 °F).- Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).- The battery pack is damaged. Use a different battery pack.- The camcorder cannot communicate with the battery pack attached. Such battery packs cannot be chargedusing this camcorder.A noise can be heard from the compact power adapter.- A faint sound can be heard while the compact power adapter is connected to a power outlet. This is not amalfunction.TroubleshootingPower supplyIs the battery charged? Is the compact power adapter correctly connected to thecamcorder? ( 19)RecordingDid you turn the camcorder on and set it to recording mode? ( 25)If you are recording to a memory card, is one correctly inserted into the camcorder?( 31)PlaybackDid you turn the camcorder on and set it to playback mode? ( 25)If you are playing back recordings from a memory card, is one correctly inserted into thecamcorder? ( 31) Does it contain any recordings?COPY