Troubleshooting66-18 List of Error MessagesPLEASE WAITCause This message is displayed when the main power is turned on. Also, when the machineis not ready to print, this display appears.Remedy Wait until the message disappears.PRINT LIMIT REACHEDCause The machine is set to restrict the printing.Remedy Enter the Department ID Management menu in the System Settings menu, open the menu and change the maximum number of pages that can beprinted.REC. PAPER JAMCause An original jam or paper jam has occurred, preventing you from making prints.Remedy Remove paper from the machine following the guidance. If you open a cover duringprinting, this message also appears. In such a case, open the cover again and checkif there is any jammed paper. If you find any, remove it, and close the cover. Then themessage disappears.REMOVE DOC. ON GLASSCause The original remains on the platen glass.Remedy Remove the original from the platen glass, and operate the machine again.STOP KEY PRESSED/PRESS OK KEYCause (Stop) has been pressed while scanning the original using the feeder.Remedy Press , and set the original again.SYSTEM ERROR/E100Cause 1 Drum cartridge has not been installed.Remedy 1 Install the drum cartridge in the machine. Then turn off the main power, wait for morethan 10 seconds, and turn it on again.Cause 2 A malfunction has occurred in the machine.Remedy 2 Please contact your local authorized Canon dealer.
