Additional Information 143Trouble?TroubleshootingIf you have a problem with your camcorder, refer to this section. Some-times what you think is a malfunction of the camcorder may have thesimplest of solutions - please read the “CHECK THIS FIRST” boxbefore going on to the more detailed problems and solutions. Consultyour dealer or a Canon Service Center if the problem persists.CHECK THIS FIRSTPower sourceThe camcorder will not turn on or it turns off by itself.- The battery pack is exhausted. Replace or charge the battery pack ( 23).- Remove the battery pack and reattach it correctly.Cannot charge the battery pack.- Make sure the camcorder is off so charging can start.- The temperature of the battery pack is outside the charging range. If the battery pack’s tem-perature is below 0 °C, warm it before charging it; if it is above 40 °C, let the battery packcool down before charging it.- Charge the battery pack in temperatures between 0 °C and 40 °C.- The battery pack is faulty. Replace the battery pack.- The camcorder cannot communicate with the battery pack attached. Such battery packs can-not be charged using this camcorder.A noise can be heard from the compact power adapter.- A faint sound can be heard while the compact power adapter is connected to a power outlet.This is not a malfunction.Power supply• Is the battery charged? Is the compact power adapter correctly con-nected to the camcorder? ( 23)Recording• Did you turn the camcorder on and correctly set it to a recordingmode? ( 41, 86) If you are recording on a memory card, is one cor-rectly inserted into the camcoder? ( 38)Playback• Did you turn the camcorder on and correctly set it to playback mode?( 46, 89) If you are playing back recordings from a memory card, isone correctly inserted into the camcorder? ( 38) Does it contain anyrecordings?
