Canon MF55DD Series Basic Manual

Also see for imageCLASS MF5500 Series: Software guide Basic guide

Contents

Copying Problems 9-15Troubleshooting9Copying ProblemsThe machine will not make a copy.Q Is the cartridge installed correctly?A Make sure the cartridge is installed correctly. (See "Install the cartridge," in theSet-Up Sheet.)Q Is the sealing tape removed from the cartridge?A Remove the sealing tape from the cartridge. (See "Install the cartridge," in theSet-Up Sheet.)Q Is the cassette inserted completely into the machine?A Insert the cassette as far as it will go. (See "Load paper," in the Set-Up Sheet.)Q Did you connect the power cord to the machine just now?A Wait for a while. After connecting the power cord, the machine cannot scandocuments immediately.Q Is the document loaded correctly?A Remove the document, stack it if necessary, and load it in the ADF correctly.(See "Loading Documents in the ADF," on p. 3-4.)A Make sure the ADF is closed.If the documents have black streaks or appear dirty after you feed them in the ADF.Q Is the read area of the platen glass clean?A Clean the read area of the platen glass. (See "Cleaning the ADF Area," on p.8-3.)NOTEFor additional troubleshooting, see "Print Quality Problems," on p. 9-16.